Terms of Service
Effective Date: 20 November 2024
Introduction
Welcome to Style Translations. These Terms of Service (“Terms”) outline the rules and regulations for using our website and services. By accessing this website or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.
1. Services Provided
Style Translations offers professional translation and interpreting services, including but not limited to:
- Certified legal translations for consulates, courts, and other institutions
- Medical translations for healthcare and pharmaceutical needs
- IT and software localisation
- Legal, medical, and conference interpreting
All services are delivered in accordance with industry standards and best practices.
2. Client Responsibilities
To ensure smooth delivery of services, clients are responsible for:
- Providing accurate and complete information and documents for translation or interpretation
- Responding promptly to any queries or requests for additional details
- Ensuring timely payment of invoices
3. Payment Terms
- Pricing: Service fees are agreed upon before the commencement of a project and are based on factors such as complexity, urgency, and volume.
- Invoices: Invoices are issued upon completion of the service or as per an agreed payment schedule.
- Late Payments: Failure to pay within the specified timeframe may result in additional charges or suspension of services.
4. Cancellation Policy
If a client wishes to cancel a project, they must notify us in writing as soon as possible. Cancellation fees may apply depending on the stage of the project.
5. Confidentiality
At Style Translations, we take confidentiality seriously. All documents and information shared with us are treated with strict confidentiality. We will not disclose any client information to third parties except as required by law.
6. Intellectual Property
Upon full payment, the client retains ownership of the final translated or interpreted content. However, Style Translations reserves the right to use anonymised samples for portfolio purposes unless the client explicitly objects in writing.
7. Accuracy and Revisions
We strive for accuracy in all translations and interpretations. Clients are entitled to request revisions if the delivered work does not meet agreed-upon standards. Revision requests must be made within a reasonable timeframe after delivery.
8. Limitation of Liability
While we make every effort to provide accurate and professional services, Style Translations is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Clients are responsible for verifying the accuracy of translations for critical applications.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal obligations. The updated Terms will be posted on this page with the “Effective Date” revised.
11. Contact Us
For questions or concerns about these Terms, please contact us:
Email: jessica@styletranslations.co.uk
Phone: +44 7741 624050
Address: Room 26, 45 Shepherds Bush Road, London, UK, W6 7LU
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
